{"product_id":"the-secret-to-everyday-communication-mark-ortman-9780963469922","title":"The Secret to Everyday Communication (Without Argument)","description":"\u003cstrong\u003eIt's Not What We Say, It's How We Say It!\u003c\/strong\u003e\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003eEveryday communication works, until it doesn't. When emotions escalate, talk can quickly turn into an argument. Growing frustration can lead to words weaponized to hurt--all to prove one's point. There is a better way. This concise volume takes a realistic look at the language that moves disagreements into a discussion without argument, whether at home or work. The skills presented protect you in a straightforward way by defusing, clarifying, and discussing differences when they arise.\u003c\/p\u003e\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Mark Ortman\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 0963469924\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9780963469922\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Wise Owl Books \u0026amp; Music\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 04\/13\/2022\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 112\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.35lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.00h x 6.00w x 0.23d\u003cbr\u003e\u003cbr\u003e\u003cb\u003eReview Citation(s): \u003c\/b\u003e\u003cbr\u003e\u003ci\u003eKirkus Reviews\u003c\/i\u003e 01\/01\/0001","brand":"Mark Ortman","offers":[{"title":"Paperback","offer_id":44048308470015,"sku":"9780963469922","price":15.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_3190bdf7-4d6f-48d2-b68a-7e024ed13bbd.jpg?v=1684995067","url":"https:\/\/www.whiterainbookhouse.com\/products\/the-secret-to-everyday-communication-mark-ortman-9780963469922","provider":"WR Book House","version":"1.0","type":"link"}