{"product_id":"the-service-drive-compass-steve-syms-9798277252710","title":"The Service Drive Compass: The Definitive Guide for the Modern RV Service Advisor","description":"\u003ci\u003eThis book is your comprehensive playbook for navigating one of the most challenging and rewarding jobs in the RV world. It is designed for the brand-new advisor, starting from square one and building a foundation of excellence. It will equip you with the technical processes, communication strategies, and deep psychological insights needed to transform stressful service encounters into opportunities for building unshakable customer trust. You will learn not just what to do, but why you're doing it-understanding the customer's mindset, navigating the labyrinth of warranties, and ultimately positioning yourself as their indispensable advocate. \u003c\/i\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Steve Syms\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9798277252710\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Independently Published\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 12\/03\/2025\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 190\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.58lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.00h x 6.00w x 0.40d","brand":"Steve Syms","offers":[{"title":"Paperback","offer_id":48089497305343,"sku":"9798277252710","price":29.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_c04a7750-aa60-47c6-91ee-77fb6c5f959f.jpg?v=1769110632","url":"https:\/\/www.whiterainbookhouse.com\/products\/the-service-drive-compass-steve-syms-9798277252710","provider":"WR Book House","version":"1.0","type":"link"}