{"product_id":"the-trust-algorithm-alice-sesay-pope-9798995032502","title":"The Trust Algorithm: How Leaders Build Trust with Generative AI","description":"\u003cb\u003eThe Trust Algorithm\u003c\/b\u003e by Alice Sesay-Pope is a strategic guide for navigating the \u003cb\u003egenerative AI revolution\u003c\/b\u003e within customer experience. The author argues that while \u003cb\u003eAI offers unprecedented efficiency\u003c\/b\u003e, its true value lies in its ability to \u003cb\u003ebuild consumer trust\u003c\/b\u003e through every interaction. The book outlines a \u003cb\u003epractical roadmap\u003c\/b\u003e for leaders to move beyond experimental pilots toward \u003cb\u003escalable, human-centric systems\u003c\/b\u003e that prioritize empathy alongside technical precision. Pope demonstrates how to \u003cb\u003ereskill the workforce\u003c\/b\u003e and redesign workflows to prevent AI from becoming a mere cost-cutting tool. Ultimately, the \"The Trust Algorithm\" serves as a \u003cb\u003eleadership playbook\u003c\/b\u003e for creating an \"intelligent experience\" where technology elevates human potential rather than replacing it.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Alice Sesay Pope\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9798995032502\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Dgx Nextmedia\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 06\/22\/2026\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 218\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.66lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.00h x 6.00w x 0.46d","brand":"Alice Sesay Pope","offers":[{"title":"Paperback","offer_id":48853040857343,"sku":"9798995032502","price":18.99,"currency_code":"USD","in_stock":true}],"url":"https:\/\/www.whiterainbookhouse.com\/products\/the-trust-algorithm-alice-sesay-pope-9798995032502","provider":"WR Book House","version":"1.0","type":"link"}