{"product_id":"thirty-seven-ideas-for-business-ron-parker-9780615500287","title":"Thirty Seven Ideas For Business Operation Improvement*: *What Are The Odds You Can Use At Least One?","description":"For the past 25 years, Ron Parker has lectured, written and consulted in the field of Business Operations Improvement. The articles in this book are a brief digest and sample of the most valuable lessons learned on such topics as: Metrics - Technology Integration - Accountability and Motivation - Roles \u0026amp; Responsibilities - Operations Methods, Procedures \u0026amp; Work Flow - Customer Service \u0026amp; Call Center Operations - Sustainable Customer Service and Support - Reduction of Scrap, Re-Work and Returned Product - Quality Data Analysis \u0026amp; Reporting - Decision Support and Back Office Processes - Scheduling \u0026amp; Work Force Management - Operations Process Knowledge Management - and more.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Ron Parker\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 0615500285\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9780615500287\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Operation Improvement Inc.\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 06\/22\/2011\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 156\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.41lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 8.50h x 5.51w x 0.33d","brand":"Ron Parker","offers":[{"title":"Paperback","offer_id":43946847273215,"sku":"9780615500287","price":12.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/products\/img_8783d9bb-0686-4726-a641-6b13382950fb.jpg?v=1681515438","url":"https:\/\/www.whiterainbookhouse.com\/products\/thirty-seven-ideas-for-business-ron-parker-9780615500287","provider":"WR Book House","version":"1.0","type":"link"}