{"product_id":"tolerant-communication-skills-handbook-david-penna-9781456557058","title":"Tolerant communication skills handbook","description":"The material in this handbook will help you to understand tolerant communication -from both sides of the desk. Tolerant communication is a process in which each person intentionally interacts on a social and emotional level with their head and their heart  What does it look like to communicate in a tolerant manner? By reading and practicing the activities in this handbook, you will gain tools and skills to communicate in a more tolerant and smarter fashion, whether to individuals and groups or via spoken communications, written communications, and even electronic communications.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e David Penna, Cynthia Marie Kivland\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 145655705X\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9781456557058\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Createspace Independent Publishing Platform\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 06\/02\/2011\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 48\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.26lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 10.00h x 8.00w x 0.10d","brand":"David Penna","offers":[{"title":"Paperback","offer_id":44066375008511,"sku":"9781456557058","price":5.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_150a22b5-faa5-4d09-a2e0-862e09b703b4.jpg?v=1685406909","url":"https:\/\/www.whiterainbookhouse.com\/products\/tolerant-communication-skills-handbook-david-penna-9781456557058","provider":"WR Book House","version":"1.0","type":"link"}