{"product_id":"tolerated-to-celebrated-ernie-lansford-9798286039456","title":"Tolerated to Celebrated: It's All About The Relationship","description":"\u003cp\u003e\"Your value is determined by those who see your worth. Don't waste your time where you're not valued.\" - Unknown\u003c\/p\u003e\u003cp\u003eAfter nearly 60 years in the B2B2C marketplace, Ernie Lansford knows what it feels like to be judged by the rep who came before you. To be boxed in by negative first impressions. To chase transactions that never lead to trust.\u003c\/p\u003e\u003cp\u003eThis book is a personal confession-and a practical guide-for anyone tired of being tolerated and ready to be celebrated. In this field-tested roadmap, Ernie reveals the Five Levels of Business Relationships(TM) and the mindset shift that changed everything: stop chasing the next deal and start building deep, authentic, and significance-driven partnerships.\u003c\/p\u003e\u003cp\u003eWhether you're a sales professional, sales coach, business leader, or entrepreneur, you'll learn how to: \u003c\/p\u003e\u003cp\u003e✅ Break out of the \"just a rep\" box\u003c\/p\u003e\u003cp\u003e✅ Move from tolerated to celebrated\u003c\/p\u003e\u003cp\u003e✅ Build relationship equity that outlasts transactions\u003c\/p\u003e\u003cp\u003e✅ Become a true Customer Success Master(TM)\u003c\/p\u003e\u003cp\u003eThis isn't theory. It's wisdom earned over decades-and shared with humility, clarity, and a box cutter in hand.\u003c\/p\u003e\u003cp\u003eCustomer Success is My Path. Adding Significance to Others is My Mission. Celebrated Relationship is My Goal(TM).\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Ernie Lansford\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9798286039456\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Independently Published\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 05\/31\/2025\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 78\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.19lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 8.00h x 5.00w x 0.19d","brand":"Ernie Lansford","offers":[{"title":"Paperback","offer_id":48217816563967,"sku":"9798286039456","price":7.5,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_dcf13efb-b7bd-4a95-9842-6b700f8a0c61.jpg?v=1771999644","url":"https:\/\/www.whiterainbookhouse.com\/products\/tolerated-to-celebrated-ernie-lansford-9798286039456","provider":"WR Book House","version":"1.0","type":"link"}