{"product_id":"total-quality-management-a-gana-kiritharan-9781894727075","title":"Total Quality Management - A System to Implement","description":"This Book will Explain to you:  The History of Total Quality Management (TQM).  Definition of Common terms used in TQM.  Define quality (Accountability, Affordability, Availability ...).  TQM Principles in simple words for clear understanding.  Costs associated with TQM (Cost of Quality, POC, PONC, etc..).  Define the word customer in details.  Statistical Process Control (SPC).  Measurement indices used in TQM.  Tools used in TQM (Pareto Charts, Fish Bone Diagram, etc...).  Communication system for TQM implementation.  Stains of Factory System of production solving them.  Training for TQM implementation  Step wise Implementation of TQM system in your company.  How TQM can be related to other Management Principles.  How TQM principles can be implemented in service sector.  Fundamentals of Computers and RDBMS (Eg: - Oracle)  Statistics and Scientific Methods for Managers.  An Evaluation Questioner for TQM system in your company.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Gana Kiritharan\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 189472707X\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9781894727075\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Gana Kiritharan\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 09\/26\/2013\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 250\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.82lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.00h x 6.00w x 0.57d","brand":"Gana Kiritharan","offers":[{"title":"Paperback","offer_id":48445833773311,"sku":"9781894727075","price":16.27,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_04106bc2-1e9b-48a6-8017-9ce92f86acfb.jpg?v=1777220962","url":"https:\/\/www.whiterainbookhouse.com\/products\/total-quality-management-a-gana-kiritharan-9781894727075","provider":"WR Book House","version":"1.0","type":"link"}