{"product_id":"towing-training-manual-michele-godwin-9780979441646","title":"Towing Training Manual: Dispatch","description":"Dispatchers and call takers are the nerve center of every towing business and this book takes you through everything they need to be successful. We address the common issues that they will face on a daily basis from handling the angry customer to giving price quotes and working with your tow operators. In addition you will also receive job descriptions, performance evaluation forms and tips for successful coaching.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Michele Godwin\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 0979441641\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9780979441646\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Palm Tree Press\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 11\/05\/2007\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 116\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.32lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 8.50h x 5.50w x 0.24d","brand":"Michele Godwin","offers":[{"title":"Paperback","offer_id":44190588469503,"sku":"9780979441646","price":100.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_50469d8a-a28f-4bc5-ad63-a9313781795f.jpg?v=1690871328","url":"https:\/\/www.whiterainbookhouse.com\/products\/towing-training-manual-michele-godwin-9780979441646","provider":"WR Book House","version":"1.0","type":"link"}