{"product_id":"transforming-health-care-charles-kenney-9781563273759","title":"Transforming Health Care: Virginia Mason Medical Center's Pursuit of the Perfect Patient Experience","description":"\u003cp\u003eFor decades, the manufacturing industry has employed the Toyota Production System - the most powerful production method in the world - to reduce waste, improve quality, reduce defects and increase worker productivity. In 2001, Virginia Mason Medical Center, an integrated healthcare delivery system in Seattle, Washington set out to achieve its compelling vision to become The Quality Leader and to fulfill that vision, adopted the Toyota Production System as its management method. \u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cem\u003eTransforming Health Care: Virginia Mason Medical Center's Pursuit of the Perfect Patient Experience\u003c\/em\u003e takes you on the journey of of Virginia Mason Medical Center's pursuit of the perfect patient experience through the application of lean principles, tools, and methodology.  \u003cp\u003eOver the last several years Virginia Mason has become internationally known for its journey towards perfection by applying the Toyota Production System to healthcare. The book takes readers step by step through Virginia Mason's journey as it seeks to provide perfection to its customer - the patient. This book shows you how you use this system to transform your own organization.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Charles Kenney\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 1563273756\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9781563273759\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Productivity Press\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 11\/11\/2010\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 248\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Hardcover\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 1.05lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.10h x 6.20w x 0.70d\u003cbr\u003e\u003cbr\u003e\u003cb\u003eReview Citation(s): \u003c\/b\u003e\u003cbr\u003e\u003ci\u003eReference and Research Bk News\u003c\/i\u003e 02\/01\/2011 pg. 282","brand":"Charles Kenney","offers":[{"title":"Hardcover","offer_id":44129516191999,"sku":"9781563273759","price":46.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_85036e92-01a3-4118-bdff-8b56511c931c.jpg?v=1687464337","url":"https:\/\/www.whiterainbookhouse.com\/products\/transforming-health-care-charles-kenney-9781563273759","provider":"WR Book House","version":"1.0","type":"link"}