{"product_id":"transforming-technical-services-through-training-marlee-givens-9780838948774","title":"Transforming Technical Services through Training and Development","description":"Busy technical services managers looking for reliable, theoretically-sound methods to incorporate formal and informal staff development into the everyday work of their employees will find them in this practical guide from Core: Leadership, Infrastructure, Futures.\u003cp\u003eTechnical services departments are increasingly expected to do more with less, which means that finding a balance between meeting service demands and developing staff knowledge and skills is more challenging than ever. Today's next gen catalogs, changing cataloging rules, and diverse formats and delivery models demand that technical services professionals and paraprofessionals keep up with evolving best practices for the work they do. Fortunately, libraries can adopt methods such as Training Within Industry (TWI), lean management, and instructional design methodologies to develop a learning culture that continuously improves service delivery. Using case studies, this collection showcases a variety of creative and practical training development and organizational strategies that libraries and consortia have used to tackle issues related to skills gaps, remote work, student worker turnover, reorganizations, technology migrations, and more. You will learn about\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003etechniques for establishing a positive training and learning culture; \u003c\/li\u003e\n\u003cli\u003eproject management tools and business methodologies such as a Deming approach and just-in-time training for continuous improvement and staff skill development; \u003c\/li\u003e\n\u003cli\u003ereactive and proactive approaches in the training program for the University of Nevada, Las Vegas Acquisitions Unit; \u003c\/li\u003e\n\u003cli\u003ehow the University of Toronto Libraries (UTL) harnessed the power of remote work to undertake a library services platform migration during the pandemic;\u003c\/li\u003e\n\u003cli\u003eapplying concepts from information literacy instruction to e-resources training; \u003c\/li\u003e\n\u003cli\u003ereinventing student worker training;\u003c\/li\u003e\n\u003cli\u003ecollaborative initiatives such as cross-organizational learning through Community of Practice (CoP); \u003c\/li\u003e\n\u003cli\u003eassessing metadata competencies by transforming records for a multi-system migration in an academic library at a R1 research university; and\u003c\/li\u003e\n\u003cli\u003ehow staff training and documentation eased a library system's transition from Voyager to Alma.\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Marlee Givens, Sofia Slutskaya\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 0838948774\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9780838948774\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e ALA Editions\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 10\/05\/2022\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 168\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.52lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 8.90h x 5.98w x 0.39d\u003cbr\u003e\u003cbr\u003e\u003cb\u003eReview Citation(s): \u003c\/b\u003e\u003cbr\u003e\u003ci\u003eLibrary Journal\u003c\/i\u003e 03\/01\/2023 pg. 159\u003cbr\u003e\u003ci\u003eChoice\u003c\/i\u003e 10\/01\/2023","brand":"Marlee Givens","offers":[{"title":"Paperback","offer_id":44070869860607,"sku":"9780838948774","price":69.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_3bc8e1a2-8d34-4191-bd77-fe30c43c9460.jpg?v=1685432808","url":"https:\/\/www.whiterainbookhouse.com\/products\/transforming-technical-services-through-training-marlee-givens-9780838948774","provider":"WR Book House","version":"1.0","type":"link"}