{"product_id":"trusted-partners-jordan-d-lewis-9781416576655","title":"Trusted Partners: How Companies Build Mutual Trust and Win Together","description":"Trust is the glue that holds organizations together. More powerful than contracts or authority, trust enables partner companies -- or groups within a company -- to achieve results that exceed the sum of the parts. Without trust, alliances fail. In \u003ci\u003eTrusted Partners, \u003c\/i\u003e internationally recognized alliance expert Jordan Lewis draws on four decades of advising and managing alliances to show -- for the first time -- how to build and sustain trust between and within organizations. \u003cp\u003e A comprehensive and multifaceted analysis of trust, \u003ci\u003eTrusted Partners\u003c\/i\u003e shows how to develop, manage, measure, improve, or repair this important dimension of every business relationship. \"Trust must be constructed, one step at a time,\" Lewis maintains. He breaks significant new ground by describing each of these steps -- including how to assemble the elusive interpersonal, leadership, political, organizational, structural, and governance components of trust. \u003c\/p\u003e\u003cp\u003e Clear in its explanation of what trust entails, \u003ci\u003eTrusted Partners\u003c\/i\u003e uses dozens of stories and case examples, among them alliances between Canon and Hewlett-Packard, Ford and ABB, and Procter \u0026amp; Gamble and Wal-Mart, all of which achieved market-beating results. \u003c\/p\u003e\u003cp\u003e Lewis begins by establishing eight conditions for trust and shows how to determine if trust is possible. He then details: \u003c\/p\u003e\u003cp\u003e * How to build, manage, and repair trust\u003cbr\u003e * How to trust difficult customers\u003cbr\u003e * How to sell alliances to customers\u003cbr\u003e * How to trust a rival\u003cbr\u003e * How to build trust between internal groups\u003cbr\u003e * How to create a culture of trust\u003cbr\u003e * How to build trust in mergers and acquisitions \u003c\/p\u003e\u003cp\u003e Concluding \u003ci\u003eTrusted Partners\u003c\/i\u003e is a section entitled \"Tools for Trust.\" This practical, easy-to-use reference guide covers in depth all the key aspects of trust -- from measuring trust and using alliance ethics to sharing know-how and benefits, working with attorneys, and choosing the best alliance structure. \u003c\/p\u003e\u003cp\u003e At a time when alliances have become a preferred competitive strategy for most companies, and with most alliances ending as failures, management at all levels cannot afford to ignore this powerful book.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Jordan D. Lewis\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 1416576657\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9781416576655\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Free Press\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 09\/11\/2007\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 336\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 1.10lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 8.99h x 6.02w x 0.86d\u003c\/p\u003e","brand":"Jordan D. Lewis","offers":[{"title":"Paperback","offer_id":44123474493695,"sku":"9781416576655","price":22.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_3553cb52-675a-4ca3-9cce-4028f58b714b.jpg?v=1687431098","url":"https:\/\/www.whiterainbookhouse.com\/products\/trusted-partners-jordan-d-lewis-9781416576655","provider":"WR Book House","version":"1.0","type":"link"}