{"product_id":"turnaround-strategies-for-customer-centric-jack-skinner-9781945302176","title":"Turnaround Strategies for Customer Centric Operations: Turn-By-Turn Directions on the Path to Recovery","description":"\u003ci\u003e Management, Operations, Total Quality Management \u003c\/i\u003e \u003cp\u003e\u003c\/p\u003e\u003cb\u003eNewly released third edition, with charts and graphs in high resolution \u003c\/b\u003e\u003cp\u003e\u003c\/p\u003e \u003ci\u003e\u003cb\u003eTurnaround Strategies for Customer Centric Operations\u003c\/b\u003e\u003c\/i\u003eis a turn-by-turn guide for leaders who endeavor in operational restructuring of underperforming organizations. The proposed approaches and suggested strategies, tactics, and methodologies are customer-centric, data-driven, and quality-oriented. This book brings a very structured approach to an otherwise overwhelmingly complex challenge: operational turnaround. \u003cp\u003e\u003c\/p\u003e The approach presented is structured strategy: a simple, organized, results-oriented recovery plan, together with decisive, superior execution of such plan, can increase dramatically the chances for a successful and stable operational turnaround and the undeterred progress towards profitability and growth. Essentially a leadership and management science book that reads like a novel and brings easy-to-use tools for transformational leaders regardless of industry, \u003ci\u003e\u003cb\u003eTurnaround Strategies\u003c\/b\u003e\u003c\/i\u003e is a handbook for total quality management in distressed operations. \u003cp\u003e\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Jack Skinner\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 1945302178\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9781945302176\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Italics Publishing\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 09\/28\/2016\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 218\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.72lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.00h x 6.00w x 0.50d","brand":"Jack Skinner","offers":[{"title":"Paperback","offer_id":48445939417343,"sku":"9781945302176","price":14.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_0c1dfae3-160c-4a3a-a7e1-0251ee562300.jpg?v=1777221626","url":"https:\/\/www.whiterainbookhouse.com\/products\/turnaround-strategies-for-customer-centric-jack-skinner-9781945302176","provider":"WR Book House","version":"1.0","type":"link"}