{"product_id":"under-new-public-management-alison-i-griffith-9781442649101","title":"Under New Public Management: Institutional Ethnographies of Changing Front-Line Work","description":"\u003cp\u003eThe institutional ethnographies collected in \u003cem\u003eUnder New Public Management\u003c\/em\u003e explore how new managerial governance practices coordinate the work of people doing front-line work in public sectors such as health, education, social services, and international development, and people management in the private sector.\u003c\/p\u003e\u003cp\u003eIn these fields, organizations have increasingly adopted private-sector management techniques, such as standardized and quantitative measures of performance and an obsession with cost reductions and efficiency. These practices of \"new public management\" are changing the ways in which front-line workers engage with their clients, students, or patients.\u003c\/p\u003e\u003cp\u003eUsing research drawn from Canada, the United States, Australia, and Denmark, the contributors expose how standardized managerial requirements are created and applied, and how they affect the practicalities of working with people whose lives and experiences are complex and unique.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Alison I. Griffith\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 1442649100\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9781442649101\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e University of Toronto Press\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 08\/21\/2014\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 368\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Hardcover\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 1.50lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.00h x 6.10w x 1.10d","brand":"Alison I. Griffith","offers":[{"title":"Hardcover","offer_id":48449610514687,"sku":"9781442649101","price":100.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_e625521e-1b56-44b3-b5b5-0d808cdf31ad.jpg?v=1777264151","url":"https:\/\/www.whiterainbookhouse.com\/products\/under-new-public-management-alison-i-griffith-9781442649101","provider":"WR Book House","version":"1.0","type":"link"}