{"product_id":"unlocking-public-value-martin-cole-9780471959458","title":"Unlocking Public Value: A New Model for Achieving High Performance in Public Service Organizations","description":"\u003cb\u003eA new approach to understanding and improving performance and public value\u003c\/b\u003e\u003cbr\u003e\u003cbr\u003eThis book presents the Public Service Value Model-an innovative, rigorous approach to defining public outcomes and quantifying results-to help readers understand and improve public service delivery. Filled with in-depth insight and expert advice, this guide will arm public service managers-whether in government, nonprofit, or even for-profit organizations-with a practical framework that can be used to define outcomes and manage trade-offs in public service delivery.\u003cbr\u003e\u003cbr\u003eMartin Cole (Hartford, CT) is Group Chief Executive of Accenture's Government Operating Group. Greg Parston (London, UK) is Executive Director of the Accenture Institute for Public Service Value.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Martin Cole, Greg Parston\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 0471959456\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9780471959458\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Wiley\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 09\/01\/2006\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 208\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Hardcover\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.84lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.10h x 6.34w x 0.83d","brand":"Martin Cole","offers":[{"title":"Hardcover","offer_id":43980969804031,"sku":"9780471959458","price":50.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_ede5cecf-f1fe-4364-98dd-3efd4d698b3c.jpg?v=1683252948","url":"https:\/\/www.whiterainbookhouse.com\/products\/unlocking-public-value-martin-cole-9780471959458","provider":"WR Book House","version":"1.0","type":"link"}