{"product_id":"upgrade-michael-wright-9781434396143","title":"Upgrade: The Seven Premium Principles Of Customer Service","description":"Separate your business from the rest by upgrading your service approach to a premium level. UPGRADE was written to help you obtain a highly regarded reputation by implementing The Seven Premium Principles Of Customer Service. Reward your clientele with excellence in every transaction. Behold the power of the UPGRADE.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Michael Wright\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 1434396142\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9781434396143\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Authorhouse\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 10\/21\/2008\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 112\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Hardcover\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.71lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.00h x 6.00w x 0.44d","brand":"Michael Wright","offers":[{"title":"Hardcover","offer_id":44066120990975,"sku":"9781434396143","price":21.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_7f27ab86-9849-41b6-8e8b-396bb99ed3e5.jpg?v=1685405475","url":"https:\/\/www.whiterainbookhouse.com\/products\/upgrade-michael-wright-9781434396143","provider":"WR Book House","version":"1.0","type":"link"}