{"product_id":"usability-in-government-systems-elizabeth-buie-9780123910639","title":"Usability in Government Systems: User Experience Design for Citizens and Public Servants","description":"\u003cp\u003eAs a usability specialist or interaction designer working with the government, or as a government or contractor professional involved in specifying, procuring, or managing system development, you need this book. Editors Elizabeth Buie and Dianne Murray have brought together over 30 experts to outline practical advice to both usability specialists and government technology professionals and managers.\u003c\/p\u003e \u003cp\u003eWorking with internal and external government systems is a unique and difficult task because of of the sheer magnitude of the audience for external systems (the entire population of a country, and sometimes more), and because of the need to achieve government transparency while protecting citizens' privacy.. Open government, plain language, accessibility, biometrics, service design, internal vs. external systems, and cross-cultural issues, as well as working with the government, are all covered in this book.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Elizabeth Buie\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 0123910633\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9780123910639\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Morgan Kaufmann Publishers\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 05\/21\/2012\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 440\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 1.55lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.10h x 7.60w x 1.00d","brand":"Elizabeth Buie","offers":[{"title":"Paperback","offer_id":48991604703487,"sku":"9780123910639","price":59.95,"currency_code":"USD","in_stock":false}],"url":"https:\/\/www.whiterainbookhouse.com\/products\/usability-in-government-systems-elizabeth-buie-9780123910639","provider":"WR Book House","version":"1.0","type":"link"}