{"product_id":"user-experience-foundations-nick-voil-9781780173498","title":"User Experience Foundations","description":"\u003cp\u003eUser experience (UX) is about how interaction with a product, service or system is perceived by its users. Are their needs met or exceeded? Do they enjoy the experience? Will they return? Making UX central to development of a product, service or system enhances customer satisfaction, resulting in higher conversion rates and a stronger brand presence. Applying the same techniques to internal business systems brings improved efficiency and job satisfaction.\u003c\/p\u003e\u003cp\u003eThis book provides a reasoned and authoritative description of what UX is, why it works and what tools and techniques are involved, in line with the BCS Foundation Certificate in User Experience, based on ISO 9241-210.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Nick Voil\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 1780173490\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9781780173498\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e BCS, the Chartered Institute for IT\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 07\/13\/2020\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 176\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.65lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.61h x 6.69w x 0.38d","brand":"Nick Voil","offers":[{"title":"Paperback","offer_id":44048567206143,"sku":"9781780173498","price":32.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_51f0cbef-6952-4457-a7ea-991a63a383b4.jpg?v=1684996523","url":"https:\/\/www.whiterainbookhouse.com\/products\/user-experience-foundations-nick-voil-9781780173498","provider":"WR Book House","version":"1.0","type":"link"}