{"product_id":"viewing-library-metrics-from-different-robert-dugan-9781591586654","title":"Viewing Library Metrics from Different Perspectives: Inputs, Outputs, and Outcomes","description":"\u003cp\u003e\u003cb\u003eThis guidebook shows academic libraries how to use innovative new performance metrics to achieve greater accountability and higher levels of service.\u003c\/b\u003e \u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003ci\u003eViewing Library Metrics from Different Perspectives: Inputs, Outputs, and Outcomes\u003c\/i\u003e helps academic librarians go well beyond the basic guideposts of inputs and outputs to explore a wide range of metrics for measuring their effectiveness and improving performance. Based on their groundbreaking article, \"Outcomes Assessment: Not Synonymous with Inputs and Outputs,\" Robert Dugan and Peter Hernon, along with coauthor Danuta Nitecki, give libraries the tools they need to see beyond their own walls and interpret both outcome and impact metrics from the perspective of the parent institution, the customer, and the stakeholder, as well as the library itself. \u003cp\u003e\u003c\/p\u003e\u003ci\u003eViewing Library Metrics from Different Perspectives\u003c\/i\u003e makes a convincing argument for targeting the right audience with the right metric. The first three chapters introduce key concepts and the relevant literature, and helps libraries make the crucial distinction between assessment and evaluation. Chapters four through nine examine the four perspectives and their attendant metrics. The final chapters discuss how best to present and interpret the results.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Robert Dugan, Peter Hernon, Danuta Nitecki\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 1591586658\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9781591586654\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Libraries Unlimited\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 08\/01\/2009\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 364\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 1.65lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.80h x 6.90w x 1.00d\u003cbr\u003e\u003cbr\u003e\u003cb\u003eReview Citation(s): \u003c\/b\u003e\u003cbr\u003e\u003ci\u003eReference and Research Bk News\u003c\/i\u003e 02\/01\/2010 pg. 299","brand":"Robert Dugan","offers":[{"title":"Paperback","offer_id":46383970877695,"sku":"9781591586654","price":70.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_48a91d31-ff99-41f2-b447-1cf9efa3d098.jpg?v=1733282260","url":"https:\/\/www.whiterainbookhouse.com\/products\/viewing-library-metrics-from-different-robert-dugan-9781591586654","provider":"WR Book House","version":"1.0","type":"link"}