{"product_id":"warranty-management-and-product-manufacture-d-n-prabhakar-murthy-9781849969642","title":"Warranty Management and Product Manufacture","description":"\u003cp\u003ePurchasers of manufactured goods need assurance that they will perform well over their expected life. Warranties play a vital role in this. With proper management, warranty terms provide a promise of protection in case of product failure, while warranty service can assure customer satisfaction in the event of a claim. The authors have developed \"Stage-3\" warranty management, viewing warranties from a strategic perspective, starting with a strategy linked to technical and commercial planning from the start of product development. Written by leading experts, this book details current thinking in product manufacture. \u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e D. N. Prabhakar Murthy,Wallace R. Blischke\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 1849969647\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9781849969642\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Springer\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 10\/28\/2010\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 302\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 1.00lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.21h x 6.14w x 0.67d","brand":"D. N. Prabhakar Murthy","offers":[{"title":"Paperback","offer_id":47424501154047,"sku":"9781849969642","price":139.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_1e494905-b7d9-4ca4-ba76-628b8d3fa244.jpg?v=1761530633","url":"https:\/\/www.whiterainbookhouse.com\/products\/warranty-management-and-product-manufacture-d-n-prabhakar-murthy-9781849969642","provider":"WR Book House","version":"1.0","type":"link"}