{"product_id":"warranty-management-and-product-manufacture-d-n-prabhakar-murthy-9781852339333","title":"Warranty Management and Product Manufacture","description":"\u003cp\u003ePurchasers of manufactured goods need assurance that they will perform well over their expected life. Warranties play a vital role in this. With proper management, warranty terms provide a promise of protection in case of product failure, while warranty service can assure customer satisfaction in the event of a claim. The authors have developed \"Stage-3\" warranty management, viewing warranties from a strategic perspective, starting with a strategy linked to technical and commercial planning from the start of product development. Written by leading experts, this book details current thinking in product manufacture. \u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e D. N. Prabhakar Murthy, Wallace R. Blischke\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 1852339330\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9781852339333\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Springer\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 09\/08\/2005\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 302\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Hardcover\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 1.21lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.66h x 6.12w x 0.77d","brand":"D. N. Prabhakar Murthy","offers":[{"title":"Hardcover","offer_id":44717631930623,"sku":"9781852339333","price":109.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_57ead527-c552-439f-a101-2b624c4cd201.jpg?v=1705688930","url":"https:\/\/www.whiterainbookhouse.com\/products\/warranty-management-and-product-manufacture-d-n-prabhakar-murthy-9781852339333","provider":"WR Book House","version":"1.0","type":"link"}