{"product_id":"whats-your-problem-jon-yates-9780062009883","title":"What's Your Problem?: Cut Through Red Tape, Challenge the System, and Get Your Money Back","description":"\u003cp\u003e\"Watch out, Goliath. Jon Yates has a slingshot and he's teaching us how to use it.\"\u003cbr\u003e--Amy Dickinson, \u003cem\u003eNew York Times\u003c\/em\u003e bestselling author and America's favorite advice columnist \u003c\/p\u003e\u003cp\u003e\"Jon Yates gives consumers a great primer on how to solve their own customer service problems.\"\u003cbr\u003e--Angie Hicks, Founder of \"Angie's List\"\u003c\/p\u003e\u003cp\u003eJon Yates, the \u003cem\u003eChicago Tribune\u003c\/em\u003e's popular \"Problem Solver,\" offers eminently practical, money-saving advice on how to become your own consumer advocate. \u003cem\u003eWhat's Your Problem?\u003c\/em\u003e is a godsend for anyone who has ever had to take on the bureaucracy--from getting through to the cable company to dealing with identity theft to fighting the unfriendly skies. The first book of its kind--a combination of illuminating true stories and essential advice for cutting through the red tape put up by local governments, health insurance companies, and heartless corporations--\u003cem\u003eWhat's Your Problem?\u003c\/em\u003e is an indispensable handbook that can alleviate your frustrations once and for all and help you get the results you need fast  \u003cbr\u003e\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Jon Yates\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 0062009885\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9780062009883\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e William Morrow \u0026amp; Company\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 12\/27\/2011\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 272\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.45lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 7.90h x 5.30w x 0.80d\u003cbr\u003e\u003cbr\u003e\u003cb\u003eReview Citation(s): \u003c\/b\u003e\u003cbr\u003e\u003ci\u003eKirkus Reviews\u003c\/i\u003e 11\/15\/2011\u003cbr\u003e\u003ci\u003eLibrary Journal\u003c\/i\u003e 01\/01\/2012 pg. 119","brand":"Jon Yates","offers":[{"title":"Paperback","offer_id":43946145743103,"sku":"9780062009883","price":18.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/products\/img_f4f9e0e0-ebc6-4a7e-b254-7c623006d81e.jpg?v=1681511758","url":"https:\/\/www.whiterainbookhouse.com\/products\/whats-your-problem-jon-yates-9780062009883","provider":"WR Book House","version":"1.0","type":"link"}