{"product_id":"when-a-customer-wins-nobody-satin-publishing-9781985150133","title":"When A Customer Wins, Nobody Loses!: A winning formula for building lasting customer relationships","description":"Updated edition available with new stories on Brighton \u0026amp; Hove Albion and HomeServe.Gerry Brown takes us on a journey featuring stories about the 'stars and dogs' of customer experience and tells us why a customer 'winning' is so critical in today's connected and unforgiving world And how you can adopt four simple principles that can be the difference between long term business success and ignominious failure.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Satin Publishing,Gerry Brown\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 1985150131\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9781985150133\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Createspace Independent Publishing Platform\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 02\/06\/2018\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 198\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.46lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 8.00h x 5.25w x 0.42d","brand":"Satin Publishing","offers":[{"title":"Paperback","offer_id":49166174060799,"sku":"9781985150133","price":13.89,"currency_code":"USD","in_stock":true}],"url":"https:\/\/www.whiterainbookhouse.com\/products\/when-a-customer-wins-nobody-satin-publishing-9781985150133","provider":"WR Book House","version":"1.0","type":"link"}