{"product_id":"when-governments-listen-barbara-j-cohn-berman-9780976849032","title":"When Governments Listen: Moving Toward Publicly Engaged Governing","description":"What happens when governments really listen to their constituents? Barbara Cohn Berman raises this provocative question in her new book, \"When Governments Listen\". In it she provides some answers, recounting her eight years of work with 70 governments in the U.S. and Canada. \"When Governments Listen\" follows up on her groundbreaking 2005 book, \"Listening to the Public\" in which she revealed what her Center on Government Performance learned about the public's perceptions of and needs from their local government, and that, without effective two-way communication, disconnects occur. In this new book she introduces us to the 70 governments and their project directors. She dubs them \"Trailblazers\", who use new ways to learn from the public, and then respond to and serve it better. They are the innovators and doers in a growing movement toward publicly engaged governing. Ms. Cohn Berman shares their successes and challenges - and provides insights and lessons of value to anyone who cares about how government works.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Barbara J. Cohn Berman\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 0976849038\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9780976849032\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Fund for the City of New York\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 06\/14\/2012\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 120\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.49lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 10.00h x 7.01w x 0.25d","brand":"Barbara J. Cohn Berman","offers":[{"title":"Paperback","offer_id":48443759362303,"sku":"9780976849032","price":17.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_9406fca4-a469-4719-8699-1ba0deb8c7cd.jpg?v=1777207652","url":"https:\/\/www.whiterainbookhouse.com\/products\/when-governments-listen-barbara-j-cohn-berman-9780976849032","provider":"WR Book House","version":"1.0","type":"link"}