{"product_id":"who-killed-customer-care-ken-welsh-9781482897869","title":"Who Killed Customer Care?","description":"Entrepreneur and Customer Service Guru Redman Folgate is mysteriously found dead in his mountain retreat. Has been journalist Rock Hardstuff is coincidentally on the scene and decides to solve the murder to redeem his career. Rock must weave his way through a myriad of bizarre characters before he can solve the Who Dunnit with a How Dunnit and so much more. Who Killed Customer Care? uses a comedy murder mystery allegory to explain the secrets of Customer and Client Communication.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Ken Welsh\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 1482897865\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9781482897869\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Authorhouse\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 04\/24\/2014\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 110\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Hardcover\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.64lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 8.50h x 5.50w x 0.38d","brand":"Ken Welsh","offers":[{"title":"Hardcover","offer_id":48442283294975,"sku":"9781482897869","price":30.13,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_68126ee7-3860-40dd-aa73-aec368562c02.jpg?v=1777196353","url":"https:\/\/www.whiterainbookhouse.com\/products\/who-killed-customer-care-ken-welsh-9781482897869","provider":"WR Book House","version":"1.0","type":"link"}