{"product_id":"why-didnt-you-say-that-richard-heyman-9780787903442","title":"Why Didn't You Say That in the First Place?: How to Be Understood at Work","description":"Ever get the feeling that your coworkers don't understand you?\u003cbr\u003e Misunderstanding through poor communication is rampant in theworkplace, yet most workers just shrug their shoulders and acceptmisunderstanding as a fact of life. In Why Didn't You Say thatin the First Place?, the author offers a path to clearcommunication by demonstrating how we can always reach full mutualunderstanding with others by using the power of plain talk in asystematic way. \u003cp\u003e\u003c\/p\u003e You'll discover: \u003cbr\u003e * Why nobody understands you\u003cbr\u003e * Why misunderstanding is normal\u003cbr\u003e * The power of strategic talk\u003cbr\u003e * Communicating when understanding is critical\u003cbr\u003e It is full of anecdotes, illustrations, sample conversations, andchecklists to show readers how misunderstandings can be preventedin everyday settings.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Richard Heyman\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 0787903442\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9780787903442\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Jossey-Bass\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 04\/29\/1997\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 210\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.64lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.00h x 6.06w x 0.63d","brand":"Richard Heyman","offers":[{"title":"Paperback","offer_id":44059695382783,"sku":"9780787903442","price":25.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_5d0a93c8-6491-4507-83e3-29e17a7906df.jpg?v=1685059781","url":"https:\/\/www.whiterainbookhouse.com\/products\/why-didnt-you-say-that-richard-heyman-9780787903442","provider":"WR Book House","version":"1.0","type":"link"}