{"product_id":"why-people-dont-do-their-james-shell-9798872784012","title":"Why People Don't Do Their Jobs: The Four Root Causes of Everything","description":"Your flight is canceled, your electric blender has been recalled, you can't make a doctor's appointment without literally sitting next to the phone hoping they'll call you back.\u003cbr\u003eYour cheap toys break as you get them out of the package. You can't get a straight answer from customer service. \u003cp\u003e\u003c\/p\u003eThe Help Desk is helpless. \u003cp\u003e\u003c\/p\u003eYou're stuck in traffic in a junky car in which the heater doesn't work. Your smartphone isn't very smart. The list gets longer.\u003cbr\u003eEvery day there is news of some mass disaster that is entirely preventable. The institutions that were put up to prevent it are breaking down. \u003cp\u003e\u003c\/p\u003e\u003cb\u003eWhy Does This Happen?\u003c\/b\u003e \u003cp\u003e\u003c\/p\u003e\u003ci\u003e\u003cb\u003eWhy People Don't Do Their Jobs\u003c\/b\u003e\u003c\/i\u003e was written by a corporate Quality Systems veteran, who has behind-the-scenes experience with hundreds of companies at all levels of the economy and has a few explanations. You'll learn: \u003cul\u003e\n\u003cli\u003eThe Four Root Causes of Everything, including why your lunch is late.\u003c\/li\u003e\n\u003cli\u003eHow we ended up with a ticked off, unprepared and undertrained workforce that doesn't show up for work.\u003c\/li\u003e\n\u003cli\u003eWhat fraction of employees comes in drunk or high every day, and why they don't get fired.\u003c\/li\u003e\n\u003cli\u003eThe real reason behind \"equipment failure.\"\u003c\/li\u003e\n\u003cli\u003eWhy the airline lost your bags, and why your hometown exploded.\u003c\/li\u003e\n\u003cli\u003eThe difference between Outsourcing and Doubtsourcing.\u003c\/li\u003e\n\u003c\/ul\u003eThe news is not all bad. There are some examples of companies and organizations that are still functioning brilliantly in an age of mediocrity, and why there is still hope. \u003cp\u003e\u003c\/p\u003e\u003ci\u003eWhy People Don't Do Their Jobs \u003c\/i\u003eexamines the people, processes, resources and controls of every aspect of business and the economy in a lighthearted and entertaining way.\u003cbr\u003eThat way, even if you aren't in position to fix any of it, you can at least understand why some of these things happen and appreciate it more when things go right.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e James Shell\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9798872784012\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Independently Published\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 01\/15\/2024\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 318\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.94lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.00h x 6.00w x 0.67d","brand":"James Shell","offers":[{"title":"Paperback","offer_id":48623445934335,"sku":"9798872784012","price":12.95,"currency_code":"USD","in_stock":true}],"url":"https:\/\/www.whiterainbookhouse.com\/products\/why-people-dont-do-their-james-shell-9798872784012","provider":"WR Book House","version":"1.0","type":"link"}