{"product_id":"why-the-customer-is-not-adam-evans-9798360318071","title":"Why The Customer Is Not Always Right","description":"\u003cp\u003e\u003cb\u003eAre you in a business that thinks the customer is always right?\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\u003cb\u003eDo you sometimes have to deal with unruly customers who are never satisfied?\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\u003cb\u003eIs it time to rethink what you always believed?\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003eThe customer is always right. You will hear those words all the time, particularly if you work in a business within the service industry with face to face customers. This concept has been in existence for so long, that it has become ingrained and it is often repeated without any real understanding of what it actually entails. But today, it's wrong.\u003c\/p\u003e\u003cp\u003eThis book, \u003cb\u003eWhy The Customer is NOT Always Right\u003c\/b\u003e, has been written from a wealth of experience in dealing with poorly behaved customers, and it offers insights into: \u003c\/p\u003e\u003cul\u003e\n\u003cli\u003e\u003cb\u003eHow to reduce your interactions with bad customers\u003c\/b\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cb\u003eTechniques for removing bad customers before they even set foot inside your business\u003c\/b\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cb\u003eLooking after the mental wellbeing of your staff\u003c\/b\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cb\u003eBeing prepared to say goodbye to the bad customers\u003c\/b\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cb\u003eDetermining your valuable customers and looking after them\u003c\/b\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cb\u003eSpotting troublemakers\u003c\/b\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003e\u003cb\u003eAnd much more...\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003eThe days of the customer being right in every situation are long gone and ridding yourself of the bad ones who cause you grief will actually help your business thrive in the long run and you gain better customers as a result.\u003c\/p\u003e\u003cp\u003eIt's time to change the way you think about the people you serve!\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Adam Evans\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 8360318077\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9798360318071\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Independently Published\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 11\/20\/2022\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 76\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.25lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.00h x 6.00w x 0.16d\u003c\/p\u003e","brand":"Adam Evans","offers":[{"title":"Paperback","offer_id":45064757281023,"sku":"9798360318071","price":9.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_147cdb9a-83eb-4290-905d-11a157641574.jpg?v=1712124947","url":"https:\/\/www.whiterainbookhouse.com\/products\/why-the-customer-is-not-adam-evans-9798360318071","provider":"WR Book House","version":"1.0","type":"link"}