{"product_id":"workforce-of-one-susan-cantrell-9781422147580","title":"Workforce of One: Revolutionizing Talent Management Through Customization","description":"Companies have excelled by treating customers as markets of one-offering them personalized buying experiences. But in managing talent, most firms still use one-size-fits-all HR practices. With today's diverse workforces, this approach is preventing organizations from attracting, retaining, and leveraging top talent. \u003cp\u003e\u003c\/p\u003eIn Workforce of One, Susan Cantrell and David Smith show how exceptional companies are tailoring work experiences to employees' talents and interests-customizing job duties, training, recognition, and even compensation, work schedules, and performance appraisals. Their reward? Lower turnover, greater productivity, improved profit margins. \u003cp\u003e\u003c\/p\u003eThe authors present four customization strategies: \u003cp\u003e\u003c\/p\u003e-Segmenting your workforce; for example, by life stage and learning style \u003cp\u003e\u003c\/p\u003e-Offering modular choices; e.g., choices regarding rewards, learning needs, or job duties \u003cp\u003e\u003c\/p\u003e-Defining broad and simple rules, such as evaluating work by outcomes, not time invested, or hiring for potential in addition to specific skills \u003cp\u003e\u003c\/p\u003e-Fostering employee-defined personalization, whereby employees define their own people practices (e.g., using peer-to-peer technologies to learn from one another) \u003cp\u003e\u003c\/p\u003eDrawing on extensive proprietary research, the authors explain how to combine aspects of all four strategies to address your organization's unique needs. \u003cp\u003e\u003c\/p\u003eImproving workforce performance through customized work experiences is the holy grail of the HR function. This book shows you how the workforce-of-one approach positions your company to win-while transforming your HR team into a strategic powerhouse.\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Susan Cantrell, David Smith\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 1422147584\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9781422147580\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Harvard Business Review Press\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 05\/04\/2010\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 288\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Hardcover\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 1.13lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.50h x 6.45w x 0.96d","brand":"Susan Cantrell","offers":[{"title":"Hardcover","offer_id":43934808932607,"sku":"9781422147580","price":35.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/products\/img_cddb2797-6924-4575-a512-fb43f7ddef30.jpg?v=1681416173","url":"https:\/\/www.whiterainbookhouse.com\/products\/workforce-of-one-susan-cantrell-9781422147580","provider":"WR Book House","version":"1.0","type":"link"}