{"product_id":"x-cellent-guest-service-will-maguire-cha-9781434815064","title":"X-Cellent Guest Service: What Every Hotel Should Know About Serving Generation X","description":"Ready or not, Generation X is fast becoming the dominant customer base for the hotel industry. Do you know the Gen X personality? Are you prepared for the Gen X quirks? This book covers the traits and travel preferences of Generation X. Learn what they look for when selecting a hotel, learn how to treat them, and learn what will bring them back to your hotel again and again.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Will Maguire Cha\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 1434815064\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9781434815064\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Createspace Independent Publishing Platform\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 11\/14\/2007\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 170\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.40lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 7.99h x 5.24w x 0.36d","brand":"Will Maguire Cha","offers":[{"title":"Paperback","offer_id":48444843393279,"sku":"9781434815064","price":17.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_4038ffb2-98d6-4ae6-a226-8674e7bdefe8.jpg?v=1777214929","url":"https:\/\/www.whiterainbookhouse.com\/products\/x-cellent-guest-service-will-maguire-cha-9781434815064","provider":"WR Book House","version":"1.0","type":"link"}