{"product_id":"yellow-goldfish-rosaria-cirillo-9781732665200","title":"Yellow Goldfish: Nine Ways to Increase Happiness in Business to Drive Growth, Productivity, and Prosperity","description":"There should only be one success metric in business and thatʼs happiness\u003cp\u003eA Yellow Goldfish is anytime a business does a little extra to contribute to the happiness of its customers, employees, or society. Based on 300 case studies, \u003cem\u003eYellow Goldfish\u003c\/em\u003e by Stan Phelps CSP and Rosario Cirillo Louwman CCXP, provides a nine-part framework for happiness-driven growth, productivity, and prosperity in business.\u003c\/p\u003eThe \u003cem\u003eYellow Goldfish\u003c\/em\u003e book is broken into three main sections: Section I outlines the \"Why\"\u003cp\u003eIt explores the history and science of happiness and how it is evolving a differentiator in customer experience. Section I also uncovers background on the metaphor of why Yellow and why a Goldfish.\u003c\/p\u003eSection II showcases the \"What\"\u003cp\u003eWe'll uncover nine keys for H.A.P.P.I.N.E.S.S: Health, Autonomy, Purpose, Play, Integrity, Nature, Empathy, Simplicity, and Smile. We share over 75 case studies from the Yellow Goldfish Project.\u003c\/p\u003eSection III explains the \"How\"\u003cp\u003eHere we share the process behind creating your Yellow Goldfish for Happiness and Growth: Grounding, Reaching-up, Operationalizing, Wowing, Taking Time, and Harvesting.\u003c\/p\u003ePraise for \u003cem\u003eYellow Goldfish\u003c\/em\u003e \u003cp\u003e\"Stan Phelps and Rosaria Cirillo's project--to collect and analyze ways businesses can increase happiness for customers, employees, and society--is important and timely. In \u003cem\u003eYellow Goldfish\u003c\/em\u003e, they provide valuable advice that is accessible and rigorous, applicable and scientific. This book can help you and your organization flourish.\"\u003c\/p\u003e\u003cp\u003e- Tal Ben-Shahar Ph.D., author of \u003cem\u003eHappier\u003c\/em\u003e and \u003cem\u003eThe Joy of Leadership\u003c\/em\u003e\u003c\/p\u003e\u003cp\u003e\"In their new book Yellow Goldfish, Stan and Rosaria have provided building blocks to help us get to this elusive core that sets companies, and people, apart. And for me, this always comes down to leadership. They prod us on to get our priorities straight--taking care of people first--and enabling the rest to follow. They focus on this as \"happiness,\" which for me is prosperity of the human spirit.\"\u003c\/p\u003e\u003cp\u003e- Jeanne Bliss, Champion for human kindness in business, President of CustomerBliss and Co-founder of the Customer Experience Professional's Association, and author of \u003cem\u003eChief Customer Officer 2.0\u003c\/em\u003e and \u003cem\u003eWould You Do That to Your Mother?\u003c\/em\u003e\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Rosaria Cirillo, Stan Phelps\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 1732665206\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9781732665200\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e 9 Inch Marketing\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 09\/15\/2018\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 290\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.86lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.02h x 5.98w x 0.61d","brand":"Rosaria Cirillo","offers":[{"title":"Paperback","offer_id":44245451276543,"sku":"9781732665200","price":15.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_09217534-f6eb-4fe1-9abb-e123f5fcf936.jpg?v=1693928126","url":"https:\/\/www.whiterainbookhouse.com\/products\/yellow-goldfish-rosaria-cirillo-9781732665200","provider":"WR Book House","version":"1.0","type":"link"}