{"product_id":"you-cant-make-this-ship-paul-rutter-9781646634477","title":"You Can't Make This Ship Up: Business Strategies, Life Lessons, and True Stories from Forty Years at Sea","description":"\u003cp\u003eHow would you manage and grow your business if you had to live with your team and clients? Paul Rutter is a customer-experience expert and has survived three decades of life at sea as a cruise director for the largest ships in the world. In \u003cem\u003eYou Can't Make This Ship Up\u003c\/em\u003e, he recounts the hilarity of life on the high seas and the lessons he learned along the way. These lessons and life-defining moments are the perfect guide for sea and land-based businesses to thrive in a culture based around exceptional customer service.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Paul Rutter\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 1646634470\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9781646634477\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Koehler Books\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 10\/31\/2021\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 176\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Hardcover\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.95lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.00h x 6.00w x 0.56d","brand":"Paul Rutter","offers":[{"title":"Hardcover","offer_id":44052284539135,"sku":"9781646634477","price":24.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_6962aa53-b998-4c9c-ab4f-4dde5842a20b.jpg?v=1685017951","url":"https:\/\/www.whiterainbookhouse.com\/products\/you-cant-make-this-ship-paul-rutter-9781646634477","provider":"WR Book House","version":"1.0","type":"link"}