{"product_id":"youre-cxy-and-we-know-sharon-boyd-9781916312029","title":"You're CX'y And We Know It: Humanising Customer Experience in the World of Tech","description":"If you're a leader or aspiring leader who wants to rock your Customer Experience - in a straight forward and practical way then this is the book for you. We share our on the job learnings from sixty combined years of business, leadership, operations, tech and customer experience.\u003cbr\u003e \u003cbr\u003eLearn something, have fun, transform your business and yourself at the same time. You'll laugh, grow and hopefully enjoy it! The chapters are short enough to read over a cuppa, and can be read in any order so you can dip in and out with us any time you need a lift or a good poke.\u003cbr\u003e \u003cbr\u003eWe have packed it full of real life examples, anecdotes, inspirational quotes and key takeaways. We have zero pomp and a whole lot of spunk.\u003cbr\u003e \u003cbr\u003eStep into the world of CX in Tech - you're CX'y and we know it!\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Sharon Boyd, John Parker, Mark Parker\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 1916312020\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9781916312029\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Rockstar CX Publishing\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 05\/31\/2021\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 222\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.63lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 8.50h x 5.50w x 0.51d","brand":"Sharon Boyd","offers":[{"title":"Paperback","offer_id":43982219935999,"sku":"9781916312029","price":12.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_750819fd-0768-4c2e-b34f-e407637fe232.jpg?v=1683259901","url":"https:\/\/www.whiterainbookhouse.com\/products\/youre-cxy-and-we-know-sharon-boyd-9781916312029","provider":"WR Book House","version":"1.0","type":"link"}