{"product_id":"zapp-the-lightning-of-empowerment-william-byham-9780449002827","title":"Zapp! the Lightning of Empowerment: How to Improve Quality, Productivity, and Employee Satisfaction","description":"Most managers know that revitalization in their companies must occur from the ground up. But how to get that message to employees without applying the kind of pressure that makes them even less productive? The answer is empowerment. In this motivating book, you will find specific strategies designed to help you encourage responsibility, acknowledgment, and creativity so that employees feel they -own- their jobs. It's all here, in an accessible guide for the successful managers of tomorrow.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e William Byham, Jeff Cox\u003cbr\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 0449002829\u003cbr\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 9780449002827\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Ballantine Books\u003cbr\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 11\/11\/1997\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 224\u003cbr\u003e\u003cb\u003eFormat:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.40lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 7.90h x 5.10w x 0.60d","brand":"William Byham","offers":[{"title":"Paperback","offer_id":44044295635199,"sku":"9780449002827","price":19.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2982\/9887\/files\/img_cd482b46-90ed-4edd-9872-711aa2e52b90.jpg?v=1684972026","url":"https:\/\/www.whiterainbookhouse.com\/products\/zapp-the-lightning-of-empowerment-william-byham-9780449002827","provider":"WR Book House","version":"1.0","type":"link"}