18 Levers for High-Impact Performance Improvement: How Healthcare Organizations Can Accelerate Change and Sustain Results (Paperback) (ISBN-13: 9781567939958)

Gary M. Auton is a senior director with Galloway Consulting, based in Atlanta. He has more than 30 years of consulting experience providing strategic and operational advisory services to a broad range of private- and public-sector organizations, including hospitals, health plans, physician practices, employer health coalitions, and state and federal health agencies. He has served on the board of examiners of the National Institute of Standards and Technology's Baldrige Performance Excellence Program. Auton has a bachelor of science degree in health systems from the Georgia Institute of Technology and a master of business administration degree, with a concentration in strategic management and entrepreneurship, from Georgia State University. He is Lean Six Sigma Green Belt certified through the University of Michigan College of Engineering's Integrative Systems and Design certification program. He is a frequent speaker at healthcare conferences and was a featured healthcare writer for Competitive Edge business magazine. Books published by Health Administration Press: 18 Levers for High-Impact Performance Improvement: How Healthcare Organizations Can Accelerate Change and Sustain Results