A Fresh Approach 2 Excellent Customer Service: You're the Doctor. . . So Fix the Problem! (Paperback) (ISBN-13: 9780979075902)

A fresh approach to providing extraordinary customer service!
Something that will set you apart from your competitors, expand your customer base, and improve your bottom line!
In You're the Doctor...So Fix the Problem Curtis Cowan presents an innovative and extremely effective customer service principle that will change the way you and your company do business. Read it in an hour; get a lifetime of Results! It's easy. It's rewarding. It's time!
Revolutionize Your Customer Service
* Easy transition of thinking different.
* Building a superior WEB-BASED Customer Service.
* Successfully performing Dual Roles, Customer Service and daily tasks.
* Thirteen Keys to Success in Customer Service
* Five sure ways to get Customers to lengthen each visit to your place of business.
Bring true Customer Focus into Reality.
See yourself in control not empowered. Dedicate Yourself to Serving Others - Three easy ways of enjoying servicing your customers. New powerful concepts and proven goal-setting exercise that you can easily relate to and change the way you think when dealing with customers.

Author: Curtis A. Cowan
ISBN-10: 0979075904
ISBN-13: 9780979075902
Publisher: Cowan C. Kean Group
Language: English
Published: 11/01/2006
Pages: 156
Format: Paperback
Weight: 0.45lbs
Size: 8.50h x 5.50w x 0.36d