A Quest for Excellence: Building High Performance NGOs (Paperback) (ISBN-13: 9781523964345)

A Quest for Excellence is about transformational organizational change in the local development NGO sector. With more than fifteen years' experience in development project management, author Rehema C. Batti presents insights and advice based on field experiences observing and working with local NGOs in developing countries.

The purpose of this book is to examine elements that create and sustain high-performing NGOs from an organizational management and development perspective.

Batti begins by locating the goalposts. A high-performing NGO has the capacity to adapt and be responsive to changes in its internal and external environments. The organization continuously improves its core competencies, has an empowered and professional workforce, and has the capacity to sustain performance over time. In addition, the organization ensures strong performance with the adoption of competitive strategies.

Each chapter discusses how NGOs can achieve these goals by bringing together enhancements in the following aspects of their management:

• Strategic leadership
• Knowledge management
• Organizational communication
• Entrepreneurial behavior
• Organizational governance
• Internal sustainability management
• Passion to excel

Emphasizing the need for responsive structures and practices, A Quest for Excellence provides a thought-provoking perspective on how local NGOs can truly make a difference.