Access to Justice for the Chinese Consumer: Handling Consumer Disputes in Contemporary China (Hardcover) (ISBN-13: 9781509931057)

This book offers a socio-legal exploration of localised consumer complaint processing and dispute resolution in the People's Republic of China - now the second largest consumer market in the world - and the experiences of both ordinary and 'professional' consumers.

Drawing on detailed analysis of an impressive body of empirical data, this book highlights local Chinese understandings and practice styles of 'mediation', and identifies in popular consciousness a continuing sense of reliance on the government for securing consumer rights in China. These are not only important features of consumer dispute processing in themselves, but also help to to explain why no ombudsman system has emerged.

This innovative book looks at the nature of China's distinctive dispute resolution and complaints system, issues within that system, and the experiences of consumers within it. The book illustrates the access to justice processes locally available to aggrieved consumers and provides a unique contribution to comparative consumer law studies in Asia and elsewhere.

Author: Ling Zhou
ISBN-10: 1509931058
ISBN-13: 9781509931057
Publisher: Bloomsbury Publishing PLC
Language: English
Published: 05/14/2020
Pages: 192
Format: Hardcover
Weight: 1.11lbs
Size: 9.61h x 6.69w x 0.50d