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Description
xIn response to a congressional request, GAO reviewed the Veterans Administration's (VA) Agent Orange examination program to determine: (1) how promptly VA examined veterans; (2) whether VA was formally notifying veterans of examination results; and (3) how reliable and complete the Agent Orange registry was.
GAO found that: (1) veterans scheduled for appointments in the summer of 1984 had to wait an average of no more than 30 days at five of the eight medical centers visited; (2) at two of the centers, which did not give examinations within 30 days, delays resulted from the demand created by publicity after the settlement of an Agent Orange lawsuit; (3) at the third center, delays resulted from publicity and a heavy work load; (4) some veterans who had serious health problems were not formally notified of their problems, as required; (5) six of the eight centers visited were sending letters to veterans after their examinations most of the time; (6) one center sent letters only to veterans who did not return to discuss their laboratory test results with the physician; (7) only two centers that sent letters explained both examination and laboratory test results; (8) the computerized registry that records veterans' symptoms is not reliable because only a restricted number of codes can be used to identify complaints; and (9) as of June 1985, about 47,600 of the over 199,400 examinations medical facilities reported had not been entered in the registry, limiting its usefulness.
Author: U. S. Government Accountability Office (
ISBN-10: 1289242542
ISBN-13: 9781289242541
Publisher: Bibliogov
Language: English
Published: 07/23/2013
Pages: 74
Format: Paperback
Weight: 0.33lbs
Size: 9.69h x 7.44w x 0.15d
GAO found that: (1) veterans scheduled for appointments in the summer of 1984 had to wait an average of no more than 30 days at five of the eight medical centers visited; (2) at two of the centers, which did not give examinations within 30 days, delays resulted from the demand created by publicity after the settlement of an Agent Orange lawsuit; (3) at the third center, delays resulted from publicity and a heavy work load; (4) some veterans who had serious health problems were not formally notified of their problems, as required; (5) six of the eight centers visited were sending letters to veterans after their examinations most of the time; (6) one center sent letters only to veterans who did not return to discuss their laboratory test results with the physician; (7) only two centers that sent letters explained both examination and laboratory test results; (8) the computerized registry that records veterans' symptoms is not reliable because only a restricted number of codes can be used to identify complaints; and (9) as of June 1985, about 47,600 of the over 199,400 examinations medical facilities reported had not been entered in the registry, limiting its usefulness.
Author: U. S. Government Accountability Office (
ISBN-10: 1289242542
ISBN-13: 9781289242541
Publisher: Bibliogov
Language: English
Published: 07/23/2013
Pages: 74
Format: Paperback
Weight: 0.33lbs
Size: 9.69h x 7.44w x 0.15d
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