American Airlines: Inside the Main Cabin (Paperback) (ISBN-13: 9781507729489)

The 2015 re-edition has been reviewed, proof-read and augmented to consider your feedback and comments. And, naturally, the story remains the same: late 2013, tired of my road warrior life, I felt the whinny needs to share my experiences flying on American Airlines- Chronically delayed flights- Infected tray tables- Tap water contaminated with fecal substance- Complete lack of information from the gate agents- Absolute refusal to take responsibility on schedule and operations- Clear denial of any sort of liability- Fragile Information Technology Infrastructure- Shameless lies to explain why planes are diverted- Numerous technical problems, and- Unequal Customer Services- Inefficient gate agents and unfriendly flight attendants- Undertrained or incompetent pilots... I wanted to share my frustration, and inform passengers of their rights. And, as always, enjoy your flight

Author: Fabien Savelli
ISBN-10: 1507729480
ISBN-13: 9781507729489
Publisher: Createspace Independent Publishing Platform
Language: English
Published: 01/25/2015
Pages: 100
Format: Paperback
Weight: 0.32lbs
Size: 9.00h x 6.00w x 0.21d