Beyond the Incident (Hardcover) (ISBN-13: 9780473739188)

Workplace incidents happen. But understanding why they happen-and how to prevent them-is the key to effective safety management.

Beyond the Incident is a practical guide for health and safety professionals, workplace investigators, and operational leaders who are responsible for making sense of safety events. Whether you're working within a formal investigation framework or supporting a learning team, this book helps you go beyond checklists and compliance to uncover meaningful lessons.

Inside, you'll find tools and insights for:

• Causation analysis - Use legal causation principles to understand what really led to the incident.
• Bias and decision-making - Learn how cognitive bias affects investigations and how to reduce its influence.
• Legal and ethical challenges - Navigate issues of privilege, confidentiality, and fairness.
• Witness interviews - Ask better questions, assess credibility, and deal with conflicting accounts.
• Clear, defensible findings - Write reports that are both evidence-based and useful for operational improvement.

This book is ideal for H&S professionals, safety advisors, investigators, HR leaders, consultants, and managers-anyone tasked with finding out what happened and helping ensure it doesn't happen again.

Go beyond the paperwork. Go beyond compliance. Go beyond the incident.