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The author critiques the industry's focus on profits over education, pointing out that budtenders often lack crucial knowledge about the plant and its effects. Drawing on over a decade of experience, the author offers practical insights and research to help workers deepen their understanding of cannabis, compassionately improve customer interactions with science-based knowledge and how to handle policies effectively. It's a call for budtenders to embrace the role with knowledge and compassion, ultimately aiming to enhance the consumer experience and the industry as a whole.
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