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In the crowded field of customer relationship management (CRM) systems, SugarCRM stands out--not only for its modular design, but also for the ease with which you can develop, customize, and extend your CRM applications. This concise book provides a thorough overview of the development tools and APIs available in SugarCRM 6.2, showing both developers and nondevelopers alike how to use them to build a sample application step-by-step.
You'll learn how to bend and twist SugarCRM's extensible MVC framework to create custom applications, including solutions for automating your business that go beyond traditional CRMs.
John Mertic is a software engineer at SugarCRM. He graduated with a bachelor's degree in computer science from Kent State University, has several years of experience with PHP web applications. An avid writer, he has been published in phparchitect, IBM Developerworks, and in the Apple Developer Connector. He has also contributed to many open source projects, most notably the PHP project where he is the creator and maintainer of the PHP Windows Installer.
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Take 20% off your first order
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