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To build morale, pride, and spirit, a leader needs certain characteristics and skills. This book will help you determine your current level of readiness. It describes two key factors: time spent together in shared experiences and communication among team members. The results of building morale, pride, and spirit include cooperation and loyalty from team members, enhanced productivity and efficiency, and tangible economic and relational outcomes. The leader is the key to the success of the process.
Gene Klann is a senior member of the training faculty at CCL's Greensboro campus. His responsibilities also include coaching, research and development, and the design and delivery of custom programs. Before joining CCL, he completed a distinguished twenty-five-year career in the U.S. Army. Gene holds a Ph.D. in systems leadership from the Free University of Brussels.
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