Business Basics (Paperback) (ISBN-13: 9789189109575)

Have you ever wondered how managers in sales organizations can act and the actions they can take to encourage co-workers to act ethically?

This question is addressed through the study of managers and how they manage their co-workers' ethical behavior. This is a convoluted process which involves not only ethics as a topic, but also includes several actors, all with their own agendas and needs. These are the aspects managers must take into account in the management process.

These management procedures are revealed in an integrated framework consisting of different activities, tools and influences managers can use.