Case Management in Spa 6 (Paperback) (ISBN-13: 9798196314209)

This book is a practical and experience-based guide to case management in South Los Angeles, specifically within SPA 6. Written by veteran case manager Omaru Fullah, the book goes beyond textbook theories and focuses on the real-life challenges faced by frontline workers supporting individuals dealing with mental health issues, homelessness, poverty, trauma, substance abuse, and system barriers.

Through real-world situations, field experiences, and honest reflections, the book breaks down how to build trust with resistant clients, communicate effectively, navigate crises, coordinate care, teach life skills, manage productivity, and survive the emotional pressure that comes with the work. It highlights the realities of working in underserved communities while also providing practical strategies that can be used immediately in the field.