Cisco: Integration of Innovation and Operation (Hardcover) (ISBN-13: 9789811978692)

Yan Yu is an associate professor in School of Information at Renmin University of China and serves a co-director of Innovation Space of the school. She received her Ph.D. in Information Systems from City University of Hong Kong and received her master's and bachelor's degrees from Peking University, China. Her research interests include enterprise knowledge management, service innovation, and organizational capability. She has published over 50 papers on international journals and conferences. She is the corresponding author of this book.
Zhou Jiali is a Ph.D. candidate in the Department of Information Systems, Business Statistics and Operation Management at Hong Kong University of Science and Technology. He received his master's degree in Guanghua School of Management at Peking University. He had work experience in China Post Group and was rewarded as "Individual Excellence in Scientific and Technologic Innovation". He has published papers in the INFORMS annual conferences.