Communicating Emotion at Work (Paperback) (ISBN-13: 9780745648965)

Communicating Emotion at Work chronicles the rich emotional experiences of employees drawn from a broad cross-section of industries and occupations. It takes a decidedly positive approach, recognizing that emotional communication is a vital and creative response to the challenges of life in complex organizations. The text introduces readers to the engaging and cross-disciplinary body of research that has emerged around organizational emotion. At the same time, each chapter is steeped in real-life emotional narratives, concrete examples, and the contemporary trends that are changing the emotional tenor of work.

Author: Vincent R. Waldron
ISBN-10: 0745648967
ISBN-13: 9780745648965
Publisher: Polity Press
Language: English
Published: 11/21/2011
Pages: 200
Format: Paperback
Weight: 0.67lbs
Size: 8.27h x 6.38w x 0.65d