Communicating Professionally: A How-To-Do-It Manual for Librarians (Paperback) (ISBN-13: 9781555709082)

This updated and expanded version of the training guide Booklist called "one of the most valuable professional publications to come off the presses in a long time" is completely revised with new sections outlining the opportunities offered by contemporary communication media. This third edition incorporates updated and expanded references with more resource information on cross-cultural communication, including new applications of communication principles and the latest research-based material on communication in general. Ross, together with new co-author Nilsen, has maintained and updated sections on Mastering individual skills Sensitivity to cultural, ethnic, and linguistic issues Communicating with current technology using presentation software Practical tips and skills training exercises, examples of common library situations, interesting research facts, a special section on support staff, and references to other sources are listed throughout this practical guide.

Author: Catherine Sheldrick Ross, Kirsti Nilsen
ISBN-10: 1555709087
ISBN-13: 9781555709082
Publisher: ALA Neal-Schuman
Language: English
Published: 07/17/2013
Pages: 424
Format: Paperback
Weight: 2.39lbs
Size: 11.00h x 8.50w x 0.95d