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This book provides an accessible framework for understanding why people tell their conflict stories the way they do, and how to help them move away from conflict stories that prevent them from understanding and responding to conflict in an effective way.
Samantha Hardy PhD has over 25 years' international experience practicing and teaching conflict management. She is the lead trainer at CCIAcademy.com and the founder of the REAL Conflict Coaching System.(TM) She provides conflict and leadership coaching and training face-to-face and online. In 2021, Samantha was presented with the Australian Resolution Institute Award for Service to Dispute Resolution for her outstanding contribution/practice in dispute resolution.
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Take 20% off your first order
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