Conflict First Aid: How to Stop Personality Clashes and Disputes from Damaging You or Your Organization by Radford, Nancy

Conflict First Aid: How to Stop Personality Clashes and Disputes from Damaging You or Your Organization (Paperback) (ISBN-13: 9781631579738)

Vendor: Nancy Radford
Product type: Books
Format: Paperback
$21.99
$21.99
$21.99
Subtotal: $21.99
Conflict First Aid: How to Stop Personality Clashes and Disputes from Damaging You or Your Organization by Radford, Nancy

Conflict First Aid: How to Stop Personality Clashes and Disputes from Damaging You or Your Organization

$21.99
Conflict First Aid: How to Stop Personality Clashes and Disputes from Damaging You or Your Organization by Radford, Nancy

Conflict First Aid: How to Stop Personality Clashes and Disputes from Damaging You or Your Organization

$21.99
Format: Paperback
Description
Description
x
This book gives practical tips on how to manage disputes and personality clashes before they create major problems for business and relationships. Written in laymen's terms with examples, acronyms, and illustrations, it helps the reader understand the causes of conflict and how it develops and escalates. The author explains the scientific basis for seemingly illogical behavior under stress and in conflict and also offers tips and tools for managing emotions and behaviors in difficult situations. Guidance is provided on setting and maintaining standards, balancing responsibilities with relationships, and dealing with negative issues before serious damage is done. The book is structured so that it can either be read as a whole or the relevant section accessed in a crisis, with a toolkit of resources at the end. Each chapter ends with questions to check understanding. Full of convenient tools and insights into managing emotions and handling disagreements, it provides a handy resource for managers and employees.

Author: Nancy Radford
ISBN-10: 1631579738
ISBN-13: 9781631579738
Publisher: Business Expert Press
Language: English
Published: 12/05/2017
Pages: 193
Format: Paperback
Weight: 0.59lbs
Size: 9.00h x 6.00w x 0.41d
By Nancy Radford
By Nancy Radford
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Nancy Radford is a specialist in early conflict resolution, accredited as a civil and commercial mediator, with additional training in mediation online, restorative conversations, special educational needs, and vulnerable adult mediation. She is also qualified as a trainer as well as business and personal coach. As a mediator, facilitator, and conflict coach, she helps people improve their professional and personal relationships by effective communication, changing the stories they tell themselves and providing tools and strategies that last a lifetime. Before training formally as a mediator, her varied career included nursing, midwifery, business ownership, management, and training. The central theme of her life has been enabling others to be the best they can be. She is often referred to as the wind beneath their wings. She works with family businesses, schools, and third-sector organizations, resolving conflict through training, coaching, and mediation, in person, on the phone, and over secure Internet connections.

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